For customers, ordering is available through our conventional method:
- Customer receives in mail 7 – 10 business days
- Debit Card Activation Phone Number: 1-800-992-3808
- Card is flat (not embossed)
- Images available: Green SCB card, Black WKU card, Silver WKU card and personalized cards through My Card Creation.
- 24/7 Debit Card Assistance / After Hours Lost or Stolen Debit Card: 1-833-637-0053.
Customers may also order at a branch location with Instant Issue Debit Cards
- Customer receives card immediately (printer at each office main location and select other locations)
- Card is flat (not embossed)
- Images available: SCB Green, WKU (black or silver), scenic images, and personalized cards. Note: personalized cards may take 1- 2 business days to process.
- Daily limits for POS – $2,000.00
- Daily limits for ATM withdrawals – $500.00
- Increases must be approved by loan officer or designated personnel.
- Automatic reissue every three years. Customers will receive same image.


